Privacy Policy
How this site and the phone line handle information, in plain words.
The short version
This site is a set of information pages with a phone number. It has no forms, no accounts and no checkout. The main way information reaches us is when you call (714) 750-8637, and calls may be recorded.
Calls may be recorded
Calls to the plumbing line may be recorded for quality, training and record keeping. If you do not want a call recorded, tell the dispatcher at the start and ask how to proceed. Recordings may include the phone number you called from, the address you give and the details of the plumbing problem.
What the website itself collects
The pages are static and do not ask you to type personal information. Like most websites, the hosting provider and the tools that deliver the pages may log technical details such as your IP address, browser type and the pages you open. Fonts are loaded from Google Fonts, which may receive your IP address when a page loads, and the embedded Google Map may set its own cookies according to Google's policies.
How call information is used
Call information is used to dispatch a plumber, give you a price, schedule the visit and follow up on the work. It may also be used to improve how the line is answered. Information is not sold as a customer list.
If you email contact@proplumbingplacentia.com, we read your message and use your address to reply. Avoid sending sensitive information such as financial account numbers by email.
Your choices
You can ask us to stop contacting you, ask what we have about you or ask us to delete information we are not required to keep. Email contact@proplumbingplacentia.com or call (714) 750-8637 and mention the request. We will respond as the law requires.
Children
This site is for adults who own or manage property and is not aimed at children.
Changes to this policy
If this policy changes, the new version will be posted here with its date. Using the site after a change means you accept the updated policy.
Contact
Placentia Pro Plumbing, 194 East Yorba Linda Blvd, Placentia, CA 92870. Phone (714) 750-8637. Email contact@proplumbingplacentia.com.
Who we are
This site is operated by Placentia Pro Plumbing at 194 East Yorba Linda Blvd, Placentia, CA 92870. The questions in this policy go to contact@proplumbingplacentia.com.
What we do not do
We do not run forms, collect payments through this site, build user accounts or place advertising pixels on these pages. We do not knowingly collect information from children.
Security
No method of storing or sending information is perfect. We keep call records and email in access-controlled business systems and keep them only as long as we need them for the work, for legal reasons or for a dispute.
California residents
California law may give you rights to know what personal information is kept about you, to ask for deletion and to ask us not to sell it. We do not sell personal information. Contact us using the details below to make a request.